Extreme weather conditions > Learn more
Premium service normally requires a signature on delivery. However Star Track may leave your package on your premises if it's safe to do so, otherwise they'll take it to the nearest post office for collection.
*Please allow extra time during Easter, BFCM, December, public holidays and extreme weather conditions period. We appreciate your patience and understanding.
All products are packaged and shipped from Sydney. We are making every effort to minimize the impact to customers and apologize for the inconvenience.
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